It appears the main intention / expectation of the tweeter Venkat is not SUSHMA would interfere in this matter and do help; but the officials of Samsung who have not attending to his problems hither to been might get tension out of this adverse publicity for their brand name and come forward to redress his grievance.
In BJP'S parlance this is a "wake up" call.
In BJP'S parlance this is a "wake up" call.